Privacy Policy

Last update: August 2025

Taskpull (“we,” “us,” “our”) operates a freelancer platform where Buyers can purchase services (“Tasks”) and Sellers can offer and complete them. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using Taskpull, you consent to this policy.

1. Introduction

Taskpull (“we,” “us,” “our”) operates a freelancer platform where Buyers can purchase services (“Tasks”) and Sellers can offer and complete them. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using Taskpull, you consent to this policy.

2. Information We Collect

2.1 Account Information

When you register, we collect personal information such as your name, email address, and contact details.

2.2 Identity Verification

Sellers must verify their identity by providing valid identity documents (e.g., government-issued ID). We collect and process these documents solely to confirm your identity and prevent fraud.

2.3 Payment Information

We collect payment details from Buyers and Sellers (e.g., credit card information) via our secure payment processors.

2.4 Content and Communications

We collect data you submit or transmit through the platform, including messages, task details, and uploaded files.

2.5 Usage Data

We automatically collect information about your use of the platform, such as IP addresses, device type, browser type, pages viewed, and the time and date of your visits.

2.6 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to enhance your experience, customize services, measure platform performance, and deliver targeted advertisements.

3. How We Use Your Information

3.1 Providing Services

We use your information to register and maintain your account, process transactions, facilitate communication between Buyers and Sellers, and provide customer support.

3.2 Identity Verification

We use identity documents for verifying Sellers’ identities to protect both Buyers and the platform from fraud and unauthorized activities.

3.3 Payment Processing

We process financial information to facilitate payments and payouts, calculate fees, and manage billing issues.

3.4 Communication

We may send you transactional or administrative messages, promotional offers, and service-related notices. You can opt out of promotional messages.

3.5 Marketing & Advertising

We use your information to send you promotional emails about new features, offers, and services that may interest you. We also use cookies and other tracking technologies to deliver relevant advertising to you on our platform and on third‑party sites (including Meta ads and Google Ads). This may involve sharing limited data (such as hashed email addresses or device identifiers) with advertising partners to enable targeted ads.

3.6 Improving and Securing the Platform

We analyze usage patterns, monitor for fraudulent or unauthorized activity, improve platform functionality, and enhance user experience.

3.7 Legal Compliance

We may use your data to comply with applicable laws, regulations, court orders, or other legal obligations and to protect our rights or those of our users.

4. How We Share Your Information

4.1 Between Users

Certain information, such as your profile and contact details, may be visible to other Users for purposes of communication and task performance.

4.2 Service Providers

We share data with third-party service providers (e.g., payment processors, identity verification services, hosting providers, marketing and advertising platforms such as Meta and Google) who assist us in operating the platform. They are required to protect your data and use it only for the purposes we specify.

4.3 Advertising Partners

We may share hashed identifiers and device information with advertising partners to deliver targeted ads and measure ad performance. These partners may combine this data with information they have collected about you elsewhere to provide personalized ads.

4.4 Legal and Regulatory Authorities

We may disclose information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, authenticate Users, analyze site traffic, personalize content, and serve targeted advertisements through services such as Meta Ads and Google Ads. You can manage cookies through your browser settings or opt out of personalized advertising via your device settings or through advertising industry opt‑out mechanisms. Disabling cookies may affect the platform’s functionality.

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no internet-based platform is completely secure; you use Taskpull at your own risk.

7. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards to protect your personal data.

8. User Rights

8.1 Access and Correction

You can access and update your personal information through your account settings.

8.2 Deletion

You may request deletion of your personal data, subject to legal and contractual obligations.

8.3 Objection and Restriction

You may object to certain processing activities, including direct marketing, or request restriction of processing under certain circumstances.

8.4 Data Portability

Where applicable, you may request a copy of the personal data you provided to us in a machine-readable format.

9. Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes.

10. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Changes take effect upon posting on our platform. Continued use after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@taskpull.com.